I cannot believe that you board travellers prior to doing your checks about the aircraft. Leaving your customers caught for more than 2 hrs without having to minimal details is total bullshit. If you are essentially the same as every single airline On this regard, it’s simply just not acceptable to deal with your clients by doing this.
I was a passenger on yor flight AA2016 out of Phil. airport on four/nine/16 and return flight AA1755 outside of Atl. airport back again to Phila. on four/10. My ticket was for an aisle seat with wheelchair support on account of my handicap. Around the flight out of Phila., I had an aisle seat. The young Girl occupying the window seat was so substantial she couldn’t fasten her seatbelt. She immediately fell asleep and started snoring loudly which continued for the entire flight. Around the flight back again, I'd my boarding go was for a daily seat. I tried to vary seats at the kiosk , because it indicated there were additional seats in the primary cabin place without accomplishment. My son and daughter-in-legislation have been denied gate passes to help me get down to the aircraft and the ticket agent was truly unpleasant. I attempted to upgrade at the boarding desk, then youthful male indicated my ticketwas for handicap in his Computer system, he reported the cabin seats have been offered and attempted to up grade me but with out results. After i got back into Phila., I waited Virtually forty minutes to get through the aircraft to baggage. This was essentially the most humiliating and demeaning working experience I have at any time experienced. When the wheelchair at last arrived, the girl began complaining about being forced to drive me. She couldn’t have the wheelchair up the elevation.
I paid out an extra $twenty for just a seat with additional home. You set me inside of a seat next to a very huge male who took over fifty percent of my seat.
I'm a 100 percent disabled veteran who has saved her money for approximately 16 months shelling out in a very holiday club to go over a cruise from PR spherical vacation on the Caribbean with my son who I wont be looking at for a long time as a result of a career he chose to consider. I bought a aircraft reservation when US Airways was in business enterprise but an individual in the organization set it as much as get my flights and also to steal my revenue. They switched it out to American Airways but they changed the 6 digit file locator 3 periods. It should not have altered but only 2 times and so they moved it from NYC to PHL. They did this for the reason that the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an personnel of Disney Cruise Line and she or he features a cellphone. She lied to Absolutely everyone and stated that I had a conversation with her. I just told her on voice mail to connect with me due to the fact another person stated which they were cancelling my cruise. they gave no motive. I am fifty five several years previous and I have a set cash flow. They canceled my cruise with no motive. They didn’t like that I discussed that it was way too perilous to attempt to get to Grenada on 1/twelve leaving on one/ten that you must head to fast therefore you cant get it done And so the captain looked at the mapping I Assemble given that they improved the itinerary so that the ship goes to Barbados initial and then to Grenada.
i ordered a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be not able to make use of the ticket and experienced dr. Notice to substantiate when contacting a person of your agents i was explained to although the credit score is fo r130.
The lady who was assisting me by using a wheel chair experienced no expertise in the DWF airport by itself. When she couldn't take me to the boarding gate she left me on the way in which.
AA lost my baggage in Miami by not getting it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to examine status. It took three times for getting my luggage And that i had to vacation to Panama City Aprt for getting my baggage soon after Tallahassee Aprt got it and sent it to Atlanta then to PC by Delta.
Experienced excellent customer service sine 1/seventeen. Been pulled from the FRA flight and stayed for two times in Philly. Today one/19 I will resume my flight to FRA with nearly par documentation. To my surprise the ticket agent in the sign in counter have been Certainly rude, not helpful and envisioned me to search out my baggage that was checked in within the 17th Which I had been not able to retrieve After i was pulled from the flight on Sunday.
I understand we should be a lot more watchful when put our tickets click for more on line on the eleventh. I don’t know why, we designed just a massive slip-up with flying day.
I've flown your airline 2 times in the final twelve weeks and experienced a person person that actually works for me to fly past week with a non cease flight you men can’t even receive a non prevent flight punctually.
by no means ever gained these types of bad service and a business that just doesn’t treatment about there paying consumers
Previous, allow me to clarify that if you inquired about an impending or recent trip, we request which you contact our Reservations workers, who are offered 24 hours every day and will be in an improved place to reply questions on your vacation. Inside the U.S., the toll-free variety is
The final two moments I've flown on American Airlines from BWI to MIA my precheck clearance hasn't proven on my ticket. Once i have spoken to client service I am dismissed with “It is simply a glitch”.
American at any time , your workers are rude and gave little or no explanation about why or what was occurring